Who We Are?
Our Mission
Our mission is to provide exceptional home care services that enable our clients to live independently and with dignity in their own homes. We understand that each person is unique, and we strive to deliver personalised care plans that cater to the individual needs and preferences of our clients.
We strive to ensure the highest standard of care is delivered to those who need it in their own homes. We recognise that our clients have the right to high quality support which promotes their independence and well-being.
We are committed to helping them lead fulfilling lives and maintain their dignity, respect and privacy. We are proud to be an employer of choice and acknowledge our staff’s contribution to the successful delivery of services.
Our mission is to provide outstanding, safe, and trusted domiciliary care services that enriches the lives of our clients
Our Story
Ireera Health Care Limited provides domiciliary care services to vulnerable adults aged 18-65 and adults who are 65+ with dementia and physical disabilities. Our experienced staff can help service users to become more independent by providing care and support in the comfort of their own homes.
Our team is dedicated to providing the best possible care to our service users. We offer a range of services to help service users become more independent, including:
- Housekeeping and cooking
- Informal counselling for emotional difficulties
- Befriending and chatting with clients/guests
- Monitoring and supervising compliance with medication
- Access to counselling in areas such as drug and alcohol, anger management, self-harm, and safeguarding
- Help with claiming benefits, financial advice, and budgeting
- Access to advocacy services
- Supporting service users to access and integrate in their local community
- Participation in meaningful activities to enable service users to become more independent
- Organising social events and holidays
- Supporting religious and cultural observances
- Maintaining contact with family and friends
Our Core Values
Collaboration
We work closely with our clients, their families, and other healthcare professionals to deliver a seamless and coordinated care experience.
Integrity
We are committed to being honest, transparent, and accountable in all our interactions with clients, their families, and our staff.
Quality
We continuously invest in training and development to ensure our care professionals provide the highest standard of care possible.
Innovation
We embrace new ideas and technologies that improve the quality of life for our clients and make our services more efficient and effective.
Why Ireera Health Care?
We understand that life is delicate and as such, treat our services users in the most dignified manner with maximum respect. We treat each service user as an individual with unique needs and value a person’s inherent dignity and worth, as like a snowflake, no two individuals are exactly the same, why should care be any different.
At Ireera Health Care, we have the service users’ best interests at heart, and ensure they are able to live their lives as comfortably as possible. We see the individual before the problem honouring the concept of unconditional positive regard for efficient problem solving.
We empower our service users to live as independently as possible guarding against the development of a dependency syndrome to ensure they are as self-reliant as they can be.
We adopt a client-centred approach to care in the delivery of personal care services and support the introduction of innovative home care strategies, this allows us to discover how each individual service user would want their services rendered to them.
At Ireera Health Care, we provide the highest quality and comprehensive home care services to our clients, addressing the unique needs in each client’s tailored care plan for the provision of care services that promote the service user’s quality of life.
We work with an excellent, well-trained team to provide the highest quality of care to our service users, with a personal touch allowing us to make one feel comfortable and in the company of a friend. We walk the service user through the process of recovery and empowerment for the creation of a whole being capable of living healthy, happy and fulfilling lives. The goal is to assist our service users to live their lives to their full potential with a sense of self-worth.
Our highly competent staff, with the right skills and experience to deliver excellent services, are here to listen, and not just hear the needs of each and every service user as no two service users are exactly alike. Ireera Health Care encourages the development of rapport between the service user and the care worker.
This is essential for effective problem solving as there is communication and trust built. We value our service users and recognise their inherent dignity and worth hence treat them with respect, valuing their contributions towards problem solving. It is our goal to restore our service user’s confidence, freedom and independence.